Mobile Agent Now Review Response
Opportunity: Millions of online customer reviews go unanswered despite the fact that customers increasingly expect responses. Companies that do respond can expend ~ 1/3 of their resources dedicated to their customer experience, but most large companies cannot afford that cost or headcount.
Mobile Agent Now guarantees quality review responses to your brand’s reviews faster and at a better value.
How it Works
Unlike review aggregation services, Mobile Agent Now is an extension of your brand by responding to reviews on your behalf. We pre-qualify our mobile agent’s through a series of writing and empathy assessments.
Agents then undergo thorough training both on review responses and on your brand.
Our unique model incentivizes agents for speed and quality. Every response then must be approved by a quality assurance checker – a person – to ensure the highest caliber responses.