Why Reviews Matter?

Reviews Are Growing & Influence Sales

+67% vs last year

68% of purchases are influenced by reviews

Customers Expect Engagement

  • 64% expect a response to a review.
  • And yet – 63% of customers say that businesses never respond to their reviews.

Winning emerging brands are using reviews to:

  • Improve operations
  • Mine for unmet needs
  • Uncover new ways to talk to their customers

But Responding to Reviews and Unlocking Insights is not Easy

  • Data is unstructured and on multiple sites.
  • It’s labor intensive to respond, with an unclear ROI.
  • Extracting insights and responding required the latest tech capabilities to many do not have.

That’s where Mobile Agent Now can help!

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